“Stable heating came highly recommended and I can see why. Very professional company from start to finish. Service of the boiler and the fitting of the new parts went very smoothly and the whole process was explained. The engineer Phil was not only courteous but went the extra mile so Thank- you and I will definitely be using the company again.”
Customer in Chatteris 11 January 2019
Boiler repair and service
“I have been useing Stable heating for years and they have always done an excellent job and provided great service and advice.”
Customer in Chatham 8 January 2019
“They were efficient workmen, arrived on time, work neat, tidy, cleaned up after themselves. Explained procedures. Sign of experience.”
Customer in Gillingham 3 November 2018
“Great service came at short notice, kept me in the loop as to parts prices, repaired boiler and serviced which was well overdue. Most would have condemned the boiler as it was in a bad way with lots of rusty water collected in the bottom and two damaged pipes. But these guys are honest and know their onions. My new go to plumber for anything.”
Customer in Rochester 19 Novemeber 2018
“Phil and the guys did a fantastic job installing our new boiler. Took the time to go through the workings of it with us at the end of the job. They were on time, managed to keep the mess to a minimum and would thoroughly recommend them.”
Customer in Chatham 8 August 2018
We always endeavor to provide the best service and products for our customers. However, on rare occaions we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put these thing right as soon as we can , please read our complanints procedure below and we will respond promptly to ensure complete stisfaction.
As soon as possible after the completion of works, please inspect the work to ensure everything has been carried out to our ususal high standards. In the unlikely event there is anything you are not completely satisfied with, Please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either on 01634 254937 or via email email@example.com, with a clear detailed description of your complaint. We aim to respond to complaints within 7 working days and provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted Trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://disputeresolutionombudsman.org/which-trusted-traders-partnership/